How is IBM using Slack Connect, and what impact has it had on the company? Slack gives us the ability to react quickly and stay connected securely. We’ll be working from everywhere - home, client locations, the office, on the fly after a meeting. Inevitably, the way we work will continue to change. It made a huge difference to have one single, secure platform to communicate. We had the infrastructure in place, so it wasn’t a heavy lift for us to transition to working from home. Since the pandemic hit, how has Slack helped IBM transition to a remote and increasingly hybrid work environment?Ĭoming into the pandemic, we had the advantage of already being a Slack user. Over the years, it has only continued to prove an invaluable investment. It also provides the security we need and, through Slack Connect, lets us collaborate with clients, vendors, and partners.įor most of us at IBM, Slack has now become the primary way we communicate. By enabling real-time and just-in-time collaboration, it allows us to reduce the number of emails and meetings and connect more quickly.

Slack has turbocharged our productivity, both as individuals and teams. We were looking for best-in-class technology that could integrate with other platforms and applications. We’ve been using Slack for about four years.

When and why did IBM transition to Slack? We spoke with Jennifer Kady, Vice President of Global Markets Sales at IBM, about how the company combines Slack and Salesforce to power its global operations and enable its vision for a new digital HQ. In fact, the company’s 350,000 global employees now send 16 million Slack messages a day. In today’s hybrid work environment, it has only gotten more important for teams to stay connected and productive from anywhere. That’s why for the past several years, the iconic tech giant has relied on both Slack and Salesforce to transform the way employees work, communicate, and serve customers. IBM has remained at the forefront of innovation for more than a century.

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